Educational Testing Service Certified to ISO 9001

DEKRA Certifies Educational Testing Service to ISO 9001:2008 Quality Management Systems Standard

North Wales, PA, November 24, 2014 – DEKRA Certification, Inc. today announced that it has certified Educational Testing Service’s (ETS) Quality Management System to the ISO 9001:2008 standard. DEKRA has certified ETS’s headquarters in Princeton, NJ, as well as five offices – Ewing, NJ; San Antonio, TX; Concord, CA; Sacramento, CA; and San Francisco; CA – that oversee core operations such as test development and research and development.

The ISO 9001:2008 standard is based on a number of quality management principles including a strong customer focus, the role of top management, the process approach, and continual improvement. The standards provide guidance and tools for companies and organizations that want to ensure that their products and services consistently meet customers’ requirements, and that quality is continually improved.
“We applaud ETS for their dedication to achieving and maintaining the highest levels of quality in the education testing industry,” said Dr. Cem O. Onus, Managing Director of Systems for DEKRA Certification, Inc. “Checking that the system works is a vital part of ISO 9001:2008, and we are pleased that ETS chose to partner with DEKRA for this important certification.”
Companies gain certification by implementing policies, procedures, and systems that meet ISO standards, which are assessed by a third-party certification body. As part of the ETS certification process, DEKRA Certification performed a series of audits and will continue ongoing assessments to monitor compliance.
“We are very pleased and proud of being ISO 9001:2008 certified across almost all ETS processes,” said Steve Pote, Vice President and Chief Quality Officer, ETS. “We appreciate DEKRA’s work and recommendations for further improvements.”
Pote adds that ISO 9001:2008 certification is a means of enhancing the reputation ETS already has for producing outstanding, high-quality results and will be an important proof point when responding to requests for proposals.
“ETS is the world’s largest, nonprofit, educational based assessment testing agency, and pursuing this certification to ISO 9001:2008 means they hold themselves to the highest professional standards,” said Donald O. Nicholson, President and Chief Regional Officer of DEKRA NA. “Like us, they are committed to delivering the highest quality services to their clients, and it is a privilege to validate their efforts through certification.”
About DEKRA Certification, Inc.
DEKRA Certification, Inc. is a U.S. based accredited certification body for international management systems. The company is part of the global footprint of DEKRA Certification Group headquartered in Stuttgart, Germany. DEKRA is a multi-accredited certification body covering all management system business line activities for North America, with a global service capacity. DEKRA offers services for ISO 9001 (quality), ISO 14001 (environment), AS 9100c (aviation, space and defense), TL 9000 (telecommunications), SEP (Superior Energy Performance) and ISO 50001 (energy management) along with auditing services to many other management standards, including customized supplier assessments. DEKRA works with companies to utilize standards for greater productivity, reduced waste, larger profits, an enhanced customer experience and the growth of a continuous improvement culture. DEKRA’s experienced professionals have extensive knowledge of management system standards and a proven track record of success to help achieve the goals of any organization. 
DEKRA SE is one of the world’s leading expert organizations. The company currently runs activities in more than 50 countries. More than 32,000 employees are committed to ensuring long-term safety, quality and environmental protection. The DEKRA business units “Automotive,” “Industrial” and “Personnel” provide professional and innovative services in the fields of vehicle inspection, expertise, claims services, system certification, product testing &
certification, industrial & construction inspection, consulting, qualification and temporary work. In 2013, DEKRA generated sales totaling approximately 2.3 billion Euros.
About ETS
ETS advances quality and equity in education for people worldwide by creating assessments based on rigorous research. ETS serves individuals, educational institutions and government agencies by providing customized solutions for teacher certification, English language learning, and elementary, secondary and postsecondary education, and by conducting education research, analysis and policy studies. Founded as a nonprofit in 1947, ETS develops, administers and scores more than 50 million tests annually – including the TOEFL® and TOEIC® tests, the GRE® tests and The Praxis Series® assessments – in more than 180 countries, at over 9,000 locations worldwide. Visit for more information.
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