Number of employees 2013

Number of Employees 2013

DEKRA Creates Jobs

Stuttgart – DEKRA creates jobs: The international expert organisation exceeded the 30,000 employees mark for the first time this year with growth of more than 3,000 employees. This puts DEKRA in 70thplace among the 100 biggest employers in Germany. By comparison, at the end of 2012 the headcount was 28,340. Over the past five years, the number of employees has risen by around 10,000 to its current level of more than 30,000 employees worldwide. Almost half of the employees (44%) now work for DEKRA outside Germany. DEKRA’s revenues are also increasing significantly: Group-wide revenues are expected to climb by around 6% to approximately €2.3 billion in 2013.


“DEKRA has performed very strongly in its core business units and simultaneously benefited from the momentum in newer business units,” DEKRA CEO Stefan Kölbl told journalists in Stuttgart on Thursday. Furthermore, DEKRA has expanded its international activities as planned. For example, the global market leader in vehicle inspections has strengthened its top position by acquiring a majority stake in New Zealand’s leading provider, Vehicle Testing New Zealand (VTNZ). Meanwhile, the acquisition of Raysonics in South Africa has improved its global positioning in the fast-growing segment of non-destructive material testing.


“The latest strategic acquisitions represent important steps towards further expansion in growth markets,” said Kölbl. “This also allows us to open up growth opportunities in business with our globally operating customers – such as those from the automotive and process industries.” As of this year, DEKRA is represented on all five continents.


Internal structures geared towards further growth

As a result of acquisitions and business expansion, DEKRA’s revenues have increased by more than €700 million in the past five years, while its staff numbers have risen by around 10,000. “The strong growth in revenues and employee numbers also requires strong internal structures,” said Kölbl. These include newly appointed country and regional heads and global key account management. DEKRA has also improved structures and sped up processes with a Group-wide IT solution.


DEKRA continued to establish DEKRA offices in its core markets in 2013, opening a new office in Warsaw. “In view of our wide range of services, we need to ensure high transparency and fast access for our customers,” said CEO Kölbl. “The DEKRA offices play an important role in this.” Similarly, the integration of industrial testing services into the organisational structure of DEKRA Automobil GmbH in the home market of Germany at the beginning of 2013 also improved proximity to customers.


DEKRA Automotive business unit successful nationally and internationally

Revenues of the service lines in der DEKRA Automotive business unit are expected to rise by around 4% to approximately €1.21 billion in the 2013 financial year. This success is due in particular to the positive development at DEKRA Automobil GmbH in Germany. With revenues of €994 million, DEKRA Automobil is the most important source of revenues in the business unit. The company is the market leader in Germanyin vehicle inspection with a market share of around 34% and in expert appraisals with a share of around 25%. With a total of over 23 million vehicle inspections worldwide, DEKRA remains the leading vehicle testing organisation.


DEKRA’s international position was strengthened in Sweden, too, with the acquisition of the inspection company Applus Bilprovning and with Indeco Kalibrering, a specialist in workshop tool calibration. In damage management, DEKRA expanded its portfolio with the Dutch company TES, which particularly manages damage to new vehicles during transportation by sea.


New test facilities for pedestrian protection and export vehicles

Automotive manufacturers and suppliers are working intensively to develop electronic driver assistance systems that can detect pedestrians crossing roads and slow down the vehicle if necessary. With a state-of-the-art test bench at the DEKRA Automotive Test Centre in Klettwitz, these types of systems can now be tested during the development phase already. “Around 500 pedestrians die each year on German roads alone,” said Kölbl, explaining the challenge. “Active vehicle safety systems can significantly reduce this figure.” Based on internationally acclaimed test procedures, the “vFSS – vorausschauende Frontschutzsysteme” (predictive frontal protection systems) working group is supporting the market launch of assistance systems. The new DEKRA facility is the first to be specifically tailored to the requirements of the vFSS test protocols.


In the 2013 financial year, DEKRA also continued to internationalise its range of tests at the Crash Test Centre in Neumünster: The “small overlap” test fulfils new requirements for the US vehicle market, making it important for export-oriented German manufacturers. In the “small overlap” test, a vehicle is driven into a barrier with an overlap of 25%. This is intended to simulate a collision with an oncoming vehicle or, for example, a bridge pier.


DEKRA Industrial business unit benefits from strong market position

The service lines in the DEKRA Industrial business unit are expected to generate an increase in revenues of 6% to €679 million. “We are benefiting from our strong market position in business segments that are growing dynamically and have an international orientation,” said DEKRA CEO Kölbl. These business segments include, inter alia, three service lines: material testing and inspection, product testing and certification, and consulting. In all three segments, DEKRA strengthened its international position again this year with the acquisition of companies including ViaNorm (Netherlands), Raysonics (South Africa) and RCI (Australia) – and is among the leading providers in each case.


Strong growth is the result of this strong market position: Revenues in the material testing and inspection service line, for example, have climbed from the low single-digit millions to more than one hundred millions in the space of five years. Kölbl commented: “Behind this success story is the strategic goal of offering our customers around the world a comprehensive package of highly specialised services.” In a refinery belonging to the Finnish company Neste Oil, for example, DEKRA is testing all plant components relevant to safety with up to 100 experts. Because the customer is provided with all necessary services from a single source, it can achieve considerable processing advantages and thereby reduce downtime.


DEKRA also tests railway vehicles and World Cup stadium

As an independent expert organisation, DEKRA will in future support the German Federal Railway Authority in approving new railway vehicles. DEKRA has been conducting risk assessments as an assessment body on behalf of the rail industry since 1 July 2013 and has already successfully completed two projects. “With our expertise, we will contribute to speeding up the approval procedures for railway vehicles,” said Stefan Kölbl.


DEKRA also played its part ahead of the 2014 World Cup in Brazil: DEKRA Construction Management examined the safety of the roof construction of the Maracana Stadium in Rio de Janeiro, where the final and other matches will be played. The inspection order comprised on-site quality monitoring of the manufacture and installation of the membrane roof. The roof consists of a total of 120 membranes, called bays, with an average size of 300 square metres covering a total area of 36,000 square metres – roughly equivalent to five football pitches. Fracture tests on the membrane material and on seams were carried out at a range of temperatures at the laboratory in Stuttgart.


DEKRA Personnel business unit offering convincing new services

The Personnel business unit will increase its revenues by an anticipated 13% to approximately €380 million in 2013. The DEKRA Academy, one of the largest private training providers in Germany, primarily expanded its business with new services such as air cargo inspection for the private sector. Despite the strong regulatory changes in the temporary work sector, the DEKRA Arbeit Group performed well and is growing significantly, in contrast to the downward market trend.


The areas in which the DEKRA Academy has expanded its services include occupational medicine and the improvement of hygiene standards in hospitals. This is to be achieved by means of a cooperation with the Hartmannbund, a German physicians’ association, to provide further training for doctors. The DEKRAAcademy is also exporting expertise on behalf of the German Federal Ministry of Education and Research: In a pilot project, dual professional training is being introduced in the tourism industry in Greece. The aim is to combat the high level of youth unemployment. “Together with our project partners, we will use the dual training principle to help improve the employment opportunities for young Greeks in the tourism industry,” explained DEKRA CEO Kölbl. The model can subsequently be transferred to other industries and regions in the country.


Securing skilled workers is a key issue in Germany, too. In the occupational segment for care of the elderly, there is currently a nationwide shortage of roughly 30,000 workers and the “Bundesverband privater Anbieter sozialer Dienste” (Federal Association of Private Providers of Social Services) estimates that by 2020 there will be an additional requirement for more than 200,000 carers. The DEKRA Academy therefore introduced a unique model on the market this year, supporting training for certified specialist carers for the elderly in countries such as Hungary. After the examination, these carers will be employed in Germany. At present, 300 future specialists are firmly reserved by six institutions throughout Germany.


Outlook: Uninterrupted upward trend

DEKRA is confident that its long-term upward trend will also continue in 2014. Admittedly, there are economic or regulatory challenges in some markets such as France and Southern Europe and in service areas such as temporary work. “However, DEKRA has a broad enough positioning to enable it to increase its revenues and earnings further in 2014,” said Kölbl. “The Group has handled its growth to date well by systematically developing its structures and processes. DEKRA will benefit from its investments and acquisitions.” In addition to global business with non-destructive material testing and services relating to equipment and process safety, Kölbl also cited the example of testing and certification in the future market of automotive electronics.



DEKRA SE is one of the world’s leading expert organisations. The company currently runs activities in more than 50 countries. More than 30,000 employees are committed to ensuring long-term safety, quality and environmental protection. The DEKRA Business Units “Automotive”, “Industrial” and “Personnel” provide professional and innovative services in the fields of vehicle testing, expert appraisals, international claims settlement, consulting, industrial testing, product testing, certification, environmental protection, qualification as well as temporary work. In 2013, DEKRA is expected to generate sales totalling around 2.3 billion euros.

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